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Privacy Policy

At Topcake  we are committed to protecting our customer’s privacy. This privacy statement discloses the information we gather about the customer when visiting topcake.ie. It also describes how we use the information obtained. Our policy is to keep the personal information we receive from our site completely confidential. It is used solely for internal purposes. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. We will not share your personal information with any other parties except for delivery purposes.

Collection of Personal Information The personal information we collect may include an individual’s name, delivery and email address, and phone number. We may collect information on visits to our site, such as the type of browser being used; the date and time the site it accessed; the pages accessed while on the site and the internet address of the web site from which an individual is linked directly to our site. This information is used to help us improve our site. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products. Use of Personal Information The personal information collected on this site will be used to provide the services customers have requested, such as delivery details and contactable email address.

We use PayPal and Stripe to process our credit card payments, and as a result, our servers do not see any of your credit card information. All your details are transferred via military grade protection directly to Paypal servers where the processing occurs. Your credit card details are not stored or retained by Topcake.

Use of Cookies Cookies are pieces of information that a Web Site transfers to your hard drive to store and sometimes track information about you. Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. However, you may not be able to take full advantage of a Web Site if you do so. Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web. Although they do identify a user’s computer, cookies do not personally identify customers or passwords. Credit card information is not stored in cookies. We use cookies for the following reasons: (i) To identify who you are and to access your account information; (ii) To estimate our audience size and patterns; (iii) To ensure that you are not asked to register twice; (iv) To control how often visitors see similar ads; (v) To track preferences and to improve and update our Web Site; and (vi) To track the progress and number of entries in some of our promotions and contests.

Questions and Concerns If you have any questions, queries or concerns about this Privacy Statement and the way we process your personal data, please get in touch with us via the Contact Us form. You may also request details of personal information which we hold about you. If you would like a copy of the information held on you please email topcakeireland@gmail.com

We may occasionally modify this privacy statement. All such changes will be reflected on this page. Your acceptance of these Privacy Statement terms By using any of the sites within our web site network (“Web Sites”) or our Services, you unconditionally agree to be bound by this Privacy Policy.

Privacy Policy in simple terms

What information is being collected? - Name and address and phone number if put on order
Who is collecting it? Topcake.ie
How is it collected? On order forms completed
Why is it being collected? To complete order succesfully and then post order to customer
How will it be used? Only for orders to be completed
Who will it be shared with? Staff members of topcake.ie
What will be the effect of this on the individuals concerned? No effect on customer
 

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